Returns Policy


	

We will gladly accept returns of products purchased directly from our website. If you purchased from a retailer or distributor, please contact them for additional details on how to return. For returning products purchased directly through our website, please email CustomerService@pellonusa.com to initiate a return authorization within 30 days of receiving your shipment. You can return most new, unopened items for a full refund (excluding those marked as Final Sale on their product page). Customer is responsible for return shipping and fees unless otherwise noted. Original delivery feeds are refunded only if returns are for defective product or incorrect orders. We do not accept C.O.D. deliveries for returns, exchanges, or any delivery of any sort.

Exchange Policy

At this time, we do not accept exchanges. If another size, style, and/or color is needed; please return the product following our return policy and place a new order. We do not accept C.O.D. deliveries for returns, exchanges, or any delivery of any sort.

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